About the job Senior Technical Support Engineer REMOTE What You Will Be Doing We are seeking a Senior Customer Support Engineer to provide advanced technical support to its customers and partners. You will apply system-level expertise to resolve complex customer issues while being an active member of the team. What You Need for this Position
Excellent Customer Support skills, e.g. customer facing oral and written communications, managing hot customers, troubleshooting complex system problems
Linux/Unix triage skills
Networking triage skills (networking, and networked storage technologies)
Scripting (e.g. shells, Bash, Perl, Python)
Expertise in Backup Applications (e.g. Backup Exec, Commvault, IBM Spectrum Protect, NetBackup, Oracle RMAN, Veeam)
BA/BS in Computer Science or Technology preferred (or equivalent work experience)
BlueHalo Labs LLC 
San Diego, CA 
