Are you an expert problem solver with a focus on customer service? The Patient Care Operations Coordinator (PCOC) II is responsible for the management of home health patient schedules in collaboration with clinicians and/or home health aides and managers. The person assures timely scheduling and communication with patients and clinicians/aides, ensuring patient and interprofessional team satisfaction is achieved, and possesses extensive HomeHealth scheduling experience, is able to work across teams and collaborate across departments to problem solve scheduling issues. Finally, this individual serves as a preceptor and mentor to other team members, role modeling ChristianaCare behaviors and demonstrates the ability to support others to learn scheduling procedures. We are the largest accredited home-health agency in Delaware, committed to helping Delawareans live independently, and acquire care that is affordable and of the highest quality.
ChristianaCare benefits:
Incredible Work/Life benefits including membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and excellent discounts through vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
We also provide tuition assistance for degreed programs. Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms toward planning for your retirement, a 403(b) and a defined contribution plan.
Our Patient Care Operations Coordinators orient 9am-5:30pm and then work 9am-5:30pm or 8:30am-5pm depending upon business needs. The successful candidate will work rotating weekends, rotating holidays, and an on call rotation of 3-4 days per month, on call being 4:30pm-8:30am. This individual will complete the following:
Requirements:
About ChristianaCare:
ChristianaCare is one of the country’s most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. Christiana Care includes a network of outpatient services, home health care, medical aid units, three hospitals (1,300 beds), a Level I trauma center, a stroke center and centers of excellence in heart care, cancer care and women’s health. We rank 21st in the nation for hospital admissions and 6th for admission of stroke patients. ChristianaCare is a not-for-profit teaching health system with our outstanding, care coordination service and a focus on population health and value-based care, ChristianaCare is crafting the future of health care.
Working for Christiana Care offers the best of urban and suburban living with multiple housing options, excellent restaurants and entertainment venues, quality public and private schools and a short driving distance to popular Delaware and New Jersey beaches. The location provides easy access to Washington, DC, Philadelphia and New York City – all within a short drive or train ride from Newark, DE.
| Date Posted | May 09, 2025 |
|---|---|
| Located In | Smyrna, DE |
LPN | Per Diem 80 hours - HomeHealth - Private Duty Nurse/Kent County
ChristianaCare 
Smyrna, DE 
